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Service Costs Customer Survey

Wilshire Refrigeration Customer Survey

Dear Valued Customer,

As an independent appliance service company, providing service for several manufacturers, we are pleased to have had the opportunity to provide you with our services. We make every effort to provide you with the heist quality service experience. Your comments and suggestions are very important to us. Please take a moment and let us know your opinion. Once completed, just hit the submit button to submit the form to us. As a thank you for your time, you will receive valuable service coupons.

Please use the following scale
5=Completely Satisfied
4=Mostly Satisfied
3=Somewhat Satisfied
2=Mostly Dissatisfied
1=Completely Dissatisfied

1. Was your call answered in a prompt, friendly and efficient manner?
2. Was your service appointment convenient for you?
3. Is your appliance living up to your expectations?
4. Did our technician treat you and your property with respect?
5. Are you satisfied with the technical capability of the service technician?
6. Was your appliance installed to your satisfaction? (Installs only)
7. Were you able to find us very easily in order to contact us for service?

8. Was there any employee who was especially helpful?

9. How were you referred to Wilshire Refrigeration?
9a. If other, please explain:

Additional Comments


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