General Sub-Zero, Wolf, & Asko Appliance FAQ

Appliance & Repair Services From Santa Barbara to Las Vegas

Over time, it is quite common to experience issues with an appliance—a dishwasher, oven, washing machine, fridge, etc. Having problems with such machines can be extremely frustrating, especially when you’re relying on them to perform right that second.

Before you blow a fuse or call someone to service your appliance, take a look at this handy FAQ on ways you may be able to solve the issue yourself without letting a malfunctioning appliance slow down your day. If problems persist, you need to speak with a professional Sub-Zero, Wolf, and Asko certified repair professional from Wilshire Refrigeration & Appliance for help.

Refrigerators

Why isn’t my fridge keeping food cold?

  • Make sure the power to the refrigerator is on and controls are set properly
  • Check the plug and/or your circuit breaker
  • Ensure door closes properly
  • Call us to request Factory Certified Service every 6 months(as per owner’s manual)

Why doesn’t the ice and/or water dispenser work?

  • Make sure the water supply is on
  • See that the freezer door closes tightly
  • Check the icemaker arm is in the “on” position
  • Call us to request Factory Certified Service every 6 months(as per owner’s manual)

Oven

Where is the display?

  • Check the power supply and circuit breaker

Why won’t the oven turn on?

  • Call for repair services—(800) 427-3653

My oven won’t keep the right temperature

  • Recalibrate the over per manufacturer’s instructions. Call for repair services—(800) 427-3653

Ranges

Why won’t the burners light?

  • Check the gas, power supply cord, and circuit breaker. Make sure the burner caps are on the burner properly.

The cooktop keep clicking when the flame is on or off?

  • Turn off the power, or turn off the circuit breaker and allow components to dry

Dishwashers

Why won’t it fill up?

  • Check the water supply to the dishwasher and remove any debris from the bottom of the machine.
  • Restack the dishes per manufacturer specifications.
  • Do not block the washer arms.
  • Use the correct amount of detergent as instructed in the correct dispenser.
  • Check for the correct water temperature. Call for repair services—(800) 427-3653

Washing Machine

Why won’t it start?

  • See if the power cord and circuit breaker are working
  • Close the lid properly press all set buttons firmly to engage

Why won’t the washer drain or spin?

  • See if the drain hose is kinked and straighten and drain it if it is.
  • If possibly, clean out foreign matter.
  • Close the lid and re-distribute the load

Why is it so noisy?

  • Redistribute the load in the washer

Dryer

Why isn’t it heating up?

  • Check the power cord and circuit breaker
  • Set the timer for heat cycle
  • Make sure buttons are pushed firmly

Why isn’t the drum tumbling?

  • Call for repair services—(800) 427-3653
  • Why isn’t the dryer getting warm?
  • Look for any kinks or blockage in the vent

Wilshire Refrigeration & Appliance is factory authorized to make repair services for these manufactures both in-warranty and out-of-warranty. Call us for maintenance, replacement parts, and repair services.

By |2017-05-03T19:22:18+00:00April 18th, 2017|Asko, Cooktop, Microwave, Oven, Range, Refrigeration, Sub-Zero, Ventilation, Wine Storage, Wolf|

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